Stain Removal Tips
Before attempting to remove spots from your carpet follow the below steps
WARNING: Some chemicals are hazardous (corrosive, flammable, toxic, etc) and should be used with great care, strictly in accordance with their use and safety instructions.
Step 1
Scoop up solids before cleaning
Step 2
BLOT as much liquid as possible using clean white towelling or a paper towel.
Step 3
Clean - refer to the Spot Removel Chart.
Apply spot removal agent to clean towel, do not apply directly to carpet.
Step 4
Rinse with cold or lukewarm water only.
Warning: if you DO saturate your carpets, stand on towels to absorb water up from the carpet.
Step 5
Blot dry with absorbent material such as paper towelling or use a cold air fan to complete drying.
One of the most crucial areas of carpet maintenance is the removal of spots and spills. Acting quickly is the key to success when anything is dropped or spilled and always having the necessary cleaning materials at hand are of the utmost importance. Follow the spot removal chart guidelines.
| Spill type | Step 1 | Step 2 | Step 3 |
| Alcoholic Beverages |
Step.1 - Cold Water |
Step.2 - Detergent solution or carpet shampoo | |
| Bleach | Step. 1 - Cold Water |
Step. 2 - Laundry detergent (non- bioglogical) |
|
| Blood | Step. 1 - Cold Water |
Step. 2 - Detergent solution or carpet shampoo solution |
Step. 3 - Ammonia Solution |
| Butter | Step. 1 - Solvent - Use on dry carpet only | Step. 2 Detergent solution or carpet shampoo solution | |
| Candle Wax | Step. 1 - Absorbent Paper & Warm Iron | ||
| Chocolate | Step. 1 - Solvent - Use on dry carpet only | Step. 2 Detergent solution or carpet shampoo solution | |
| Coffee | Step. 1 - Cold Water |
Step. 2 - Detergent solution or carpet shampoo solution |
Step. 3 - Vinegar Solution |
| Cola &Soft Drinks | Step. 1 - Cold Water | Step. 2 Detergent solution or carpet shampoo solution | |
| Cooking Oils | Step. 1 - Solvent - Use on dry carpet only | Step. 2 - Detergent solution or carpet shampoo solution | |
| Cream | Step. 1 Detergent solution or carpet shampoo solution |
Step. 2 - Solvent - Use on dry carpet only |
|
| Eggs | Step. 1 Detergent solution or carpet shampoo solution | Step. 2 - Ammonia Solution | |
| Faeces | Step. 1 Detergent solution or carpet shampoo solution |
Step. 2 - Ammonia Solution |
Step. 3 - Clear household disinfectant |
| Floor Wax | Step. 1 - Solvent - Use on dry carpet only | Step. 2 - Detergent solution or carpet shampoo solution | |
| Fruit Juice | Step. 1 - Cold Water |
Step. 2 - Detergent solution or carpet shampoo solution |
Step. 3 - Vinegar Solution |
| Furniture Polish | Step. 1 - Solvent - Use on dry carpet only | Step. 2 - Detergent solution or carpet shampoo solution | |
| Gravy & Sauces | Step. 1 - Warm water |
Step. 2 - Detergent solution or carpet shampoo solution |
Step.3 - Ammonia Solution |
| Ink ( fountain pen) | Step. 1 - Cold Water | Step. 2 - Detergent solution or carpet shampoo solution | |
| Ink ( ball point pen) | Step. 1 - Solvent - Use on dry carpet only | Step. 2 - Surgical alcohol (Isopropyl alcohol), methylated spirits or mineral turpentine | Step. 3 - Detergent solution or carpet shampoo solution |
| Lipstick | Step. 1 - Solvent - Use on dry carpet only | Step. 2 - Detergent solution or carpet shampoo solution | Step. 3 - Ammonia Solution |
| Milk | Step. 1 - Warm Water | Step. 2 - Detergent solution or carpet shampoo solution | Step. 3 - Solvent - Use on dry carpet only |
| Mustard | Step. 1 - Detergent solution or carpet shampoo solution | Step.2 - Vinegar Solution | |
| Nail Polish | Step.1 - Clear nail polish remover without lanolin | ||
| Oil & Grease | Step. 1 - Solvent - Use on dry carpet only | Step. 2 - Detergent solution or carpet shampoo solution | |
| Paint (Latex) | Step. 1 - Cold Water | Step. 2 - Detergent solution or carpet shampoo solution | Step. 3 - Ammonia Solution |
| Paint (Oil) | Step. 1 - Solvent - Use on dry carpet only | Step. 2 - Detergent solution or carpet shampoo solution | |
| Rust | Step. 1 - Vinegar Solution | Step. 2 Rust remover - professional use only | |
| Salad Dressing | Step. 1 - Detergent solution or carpet shampoo solution | Step. 2 - Solvent - Use on dry carpet only | |
| Soot | Step. 1 - Vacuum x 2 | Step. 2 - Solvent - Use on dry carpet only | Step. 3 - Detergent solution or carpet shampoo solution |
| Tar | Step. 1 - Solvent - Use on dry carpet only | Step. 2 - Surgical alcohol (Isopropyl alcohol), methylated spirits or mineral turpentine | Step. 3 - Solvent - Use on dry carpet only |
| Tea | Step. 1 - Cold Water | Step. 2 - Detergent solution or carpet shampoo solution | Step. 3 - Vinegar Solution |
| Tomato Sauce | Step. 1 - Warm Water | Step. 2 - Detergent solution or carpet shampoo solution | Step. 3 - Ammonia Solution |
| Urine (Fresh) | Step. 1 - Cold Water | Step. 2 - Detergent solution or carpet shampoo solution | |
| Urine (Old) | Step. 1 - Detergent solution or carpet shampoo solution | Step.2 - Vinegar Solution | Step. 3 - Ammonia Solution |
| Vomit | Step. 1 - Baking soda, scoop up & vacuum | Step. 2 - Detergent solution or carpet shampoo solution | Step. 3 - Ammonia Solution |
| Wine | Step. 1 - Cold Water | Step. 2 - Detergent solution or carpet shampoo solution | Step. 3 - Vinegar Solution |
| Unknown Material | Step. 1 - Solvent - Use on dry carpet only | Step. 2 - Detergent solution or carpet shampoo solution | Step. 3 - Vinegar Solution |
Chemical Solutions
HOW TO ENSURE YOUR CARPET KEEPS LOOKING GREAT:
1. Vacuum frequently.
2. Remove spills immediately.
3. Professionally cleaned at least once every 12 months or sooner if required
VACUUMING: The most important maintenance step is proper vacuuming. Regular and thorough vacuuming at least once a week and more often in heavy traffic areas will remove soil and dirt particles before they become embedded into the pile of the carpet. Remember you cannot over-vacuum and vacuuming should begin the day the carpet is installed. Frequent vacuuming is your carpets best friend.